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Better Innovation

Aug 20, 2021

Marcello Estevão, Global Director of Macroeconomics, Trade and Investment at The World Bank knows the importance and impact of public debt management. In this episode, Marcello takes Jeff through the process of debt intervention for national economies, the role of debt in tax policy making, and how emerging...


Jul 9, 2021

Susan Garfield, Chief Public Health Officer at EY, believes we’re at the precipice of a transformational moment in health equity, leveraging innovative technology to make a difference in the lives of millions. Jeff and Susan chat about the cascading effect of technology in healthcare, its impact on the democratization...


Jun 28, 2021

One episode was not enough, so we broke it in two. Here's the second part of Jeff's interview with Dave Duncan. Dave is the author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior. Through a very engaging parable, Dave dives into what motivates customers across the...


Jun 17, 2021

Dave Duncan, author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior, investigates what customers truly care about most. Through a very engaging parable, Dave dives into what motivates customers across the functional, social, and emotional spectrum, with an emphasis on...


Sep 28, 2020

Our third season of Better Innovation was like no other. COVID-19 caused us to refocus our strategy; we took our own advice and had a series of ‘innovation pivots’ along the way. This led to a season filled with diverse topics - from artificial intelligence, to technical convergence, and ultimately a deep dive into...